Looks like all those bribes we sent out are finally starting to pay off, as Crunch has been listed on customer service website Very Good Service!
The site recognises award-winning businesses who offer outstanding customer service, and we’re just pleased as punch to be featured in amongst the plethora of awesome companies already on the site. It’s also interesting to see we’re the first Accountancy firm to be listed – proof positive that we’re changing the fusty world of accountancy for the better!
We take our customer service incredibly seriously, and while it’s very gratifying to be recognised for our achievements thus far, we’re not resting on our laurels. In the not-too-distant future we’ll be rolling out a new user-driven feedback system that will allow our clients to take a more active role than ever before in our development, as well as deploying some cool new technology to make getting in touch with our team even easier.
A big thanks to the client who nominated us (you know who you are!), and if you’ve got any suggestions how we can keep improving our service, get in touch!