As we continue to expand, the enormity of what we’ve created is slowly sinking in. In just over four years we’ve grown from a handful of staff in a dingy basement to a team of 90, occupying two huge floors of the old perfume factory behind Hove station. We’re now investing somewhere in the region of £1 million per year in development of our online accounting software, and have an ongoing commitment to five-figure-per-year training programmes for all our accountants.
For the last four years we’ve been concentrating on adding value to the Crunch service. We’ve launched two free mobile apps, and the industry’s first totally secure bank feeds. We built in multi-currency support, and we were one of the only firms on the market not to pass the costs of RTI compliance on to our clients.
We’ve now taken the decision – after much deliberation – that to continue to deliver the best freelancer and small business accountancy service on the market, we need to increase our investment in our software and team. To support this investment, we need to increase our monthly subscription fee.
The increase is by no means a drastic one – our core service will be going up from £59.50+VAT per month to £64.50+VAT from 1st September for new clients – a rise of £5 per month. We’ll be delaying the price increase for current clients until April 2014.
Even at this new price, we’re still the best value freelancer, contractor and SME accountancy firm on the market, and we hope our clients will agree that an extra fiver a month is a worthwhile cost for ever-improving cloud software and a best-of-breed training programme for our team.
Our roadmap for the next year is incredibly exciting – we’re in the process of building out our API to make accounting with Crunch even easier for those taking payments online or using hourly billing. We’re also making huge changes on the operational side of the business to streamline how clients communicate with their account managers.
There are other things coming too – such as a totally new personal tax product and plenty more third-party integrations – that will continue to make Crunch the best online accountancy solution out there. We’re still looking for more developers to make these updates happen as soon as possible – if you know anybody send them this way.
In the meantime, drop any questions you may have below and we’ll answer as best we can.