Close
 
 
Call 03333 318 134 Log in Free demo Menu

Small business advice

The customer isn’t always right – here’s how to respond in style

We’ve all felt that little flash of rage when faced with a particularly obnoxious client or customer at work. If only you weren’t having the conversation in a professional capacity, you’d be able to say what you really thought! But just because you’re representing the company, it doesn’t mean you can’t issue a fitting response to criticism. Obviously you have to be careful – flying off the handle has led...
Loading ...