Product Designer

About Crunch:

Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, and over 40,000 users of our software. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to grow their business and create the lives they want as part of a powerful community.

Now we no longer have a large office base as we embrace remote-first ways of working, the role offers you the opportunity to work remotely all the time, or a mixture of office and remote working if you would prefer this as we have some temporary office space in the Brighton & Hove area.

We have an exciting permanent, full time Product Designer in our Transformation & Product team!

About the role:

At Crunch, our Product Vision is to empower the self employed to focus on business success and personal fulfilment, by transforming their financial management through the most efficient and intuitive accounting software and support.

This role will collaborate closely as part of a cross functional team in a dynamic and supportive environment, helping us bring our product vision to life with impactful and powerful designs. Working seamlessly with our product specialists to define and solve problems iteratively while seeing the bigger picture.

The role thrives on regular user and stakeholder feedback to help us provide intuitive and visually appealing design solutions that meet the needs of our existing and future users. This will support a deep understanding of our brand and how it resonates through our entire digital experience.

Role responsibilities:

• Champion and evolve Crunch’s established Design System. Help to define design guidelines and standards as a gatekeeper of our user experience.
• Clearly convey ideas and concepts to stakeholders in an impactful way, and build strong and enduring working relationships to help distil our product vision.
• Collaborate effectively with cross-functional Agile Scrum Teams, including product specialists, analysts, developers, testers, sales and marketing teams.
• Develop an in-depth knowledge of our brand, existing products and their features, and spot opportunities to enhance their designs.
• Take ownership of all aspects of the design process of new products, from research and insight gathering, to ideation, prototyping, testing and implementation.
• Have a deep understanding of our user base, business needs, related requirements and technical constraints of design solutions.
• Adopt a user centric approach by owning user research, working with others in the team to recruit candidates, run regular interview sessions and gather qualitative and quantitative data to inform our decision making and solve problems iteratively.
• Utilise the Jobs To Be Done (JTBD) framework to group users and turn interviewees into reference users.
• Use rapid prototyping to prove hypotheses based on user interviews and enable us to experiment and validate our ideas.
• Actively promote the concept of accessible product design and ensure this is incorporated into every design decision made.
• Maintain a keen eye on competitor journeys to ensure that Crunch’s are the best in class, continually evolving and moving forward.
• Stay up to date with product design trends and innovative design methods, and have a thirst for ongoing learning.
• Embrace the usage of the Hibob system, which is being used by Crunch to complete regular 121 and review conversations, and for setting and tracking company and department Objectives and Key Results (OKRs).

About your skills and experience:

Essential:

• Demonstrable experience of working for a product-led start up or scale up environment.
• A passion for product design and innovation excellence that inspires others.
• Accustomed to working on multiple priorities as part of a cross functional product or project team, engaging effectively and confidently with both technical and non-technical stakeholders.
• Availability of a self-produced portfolio of work examples and updates as evidence of ongoing skills development.
• Experience working with Figma and other design tools (e.g Adobe Creative Suite.)
• End to end design skills including practical development and/or maintenance of Design Systems.
• A love for solving complex problems, with meticulous attention to detail and not leaving a single stone unturned.

Desirable:

• A degree level qualification in design, product development or a related field.
• Coaching and mentoring skills and the ability to share knowledge and insights with others.
• An intuitive understanding of user centred designs to meet our business needs, with previous self-employment a plus.
• Awareness of the features of a Software as a Service (SaaS) and/or FinTech business and topical issues within the wider business landscape.
• Experience with front end development technologies such as HTML or JavaScript.

What you’ll get in return:

We’re very proud of our collaborative and inclusive working environment - you’ll be working as part of a fun and vibrant team, with a whole host of fantastic company benefits!

These include:

• A basic salary depending on experience within the range of £40,000 to £50,000.
• Fully remote working in the UK, with no more than a quarterly meet up as required.
• 33 days holiday a year (including bank holidays) - plus an extra half day off on your birthday.
• Long service gift awards plus extra holidays for 5 and 10 years’ service.
• Workplace pension scheme with Scottish Widows after qualifying service period.
• Private Medical Insurance with Bupa after qualifying service period.
• Life assurance (4 x salary) with Met Life after qualifying service period.
• Employee Assistance Programme (EAP).
• Enhanced pay for parental & family leave.
• Shopping and insurance discounts with Crunch Perks via Boostworks.
• Company funded social events.

Other Information:

• This role is open to applicants with the right to live and work in the UK.
• Please note that we’re unable to offer sponsorship to overseas candidates.
• The usual working hours are Monday - Friday, 09:00 - 17:30.
• You need to be able to work from home in a comfortable, private environment, with a solid internet connection (a minimum of 10-12 Mbps upload speed).
• We'll provide you with all the IT equipment you need to get set up before you start with us - so there's no need to supply your own.
• You would agree to visit our offices in the Brighton & Hove area on or before your first day to collect your IT equipment and attend a ‘Welcome to Crunch’ induction. This applies if you live within a reasonable travelling distance.

If an applicant discloses any disability or learning difficulty, we will endeavour to provide reasonable accommodation to participate in the interview(s), which are usually carried out remotely on video calls. If you consider yourself to have a disability or learning difficulty and would like to discuss additional support available, please let us know.

Crunch is committed to equal opportunities in every aspect of our company and the community, embracing and promoting a diverse and inclusive environment for our team members, those who apply to work for us and our client base, without exception.

We believe that the key to our success is our people, we value the contributions and experiences of all who make up our community. Supported by our company policies and procedures, we will take every possible step to ensure that no person will suffer direct or indirect discrimination on the grounds of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, age, neurodiversity or disability status.

Crunch reserves the right to perform pre-employment checks using a designated third party partner on all successful applicants for roles at Crunch, (including but not limited to): Right to Work in the UK verification, DBS check, address check, employment references and UK credit checks. Candidates will be informed of the requirement for these by Crunch in advance of these being completed.

No recruitment companies or agencies please as we’re unable to accept unsolicited CVs for our vacancies.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Private medical insurance
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• No weekends

Work authorisation:

• United Kingdom (required)

Work Location: Remote

Like what you see? Please get in touch! You can apply by sending your CV and a cover letter telling us a bit more about yourself to careers@crunch.co.uk

By submitting your CV for a role at Crunch, you confirm that you can provide proof of eligibility to work in the UK, and that you have read and agree to the provisions of our Recruitment Privacy Policy.

Crunch is committed to equal opportunities in every aspect of our company and the community, embracing and promoting a diverse and inclusive environment for our team members, those who apply to work for us and our client base, without exception.