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How the Gangmasters Licencing Authority’s remit could impact SMEs

The Gangmasters Licencing Authority (GLA) has been in the news a lot lately, so we thought we’d look at what they do and the recent suggestions for the extension of their existing powers.


What is the GLA?


The GLA was set up to protect workers from exploitation and it is a non-departmental public body with a board of 30 members from industry and Government (which is responsible for making sure the GLA fulfils its role).


Any employment agency, labour provider or gangmaster who provides workers to the sectors listed below, will need a GLA licence to operate legally:



  • Agriculture (including dairy farming)

  • Horticulture

  • Fish processing and shellfish gathering

  • Any associated processing and packaging (of food and drink products).


The Home Office is the Government department responsible for the primary legislation (The Gangmasters (Licencing) Act 2004) and secondary legislation which covers the GLA, the licensing scheme and the offences.


The scheme ensures that businesses who supply agency workers and businesses who need workers meet the employment standards that are required by law.


How does the licensing scheme work?


Labour providers are assessed by the GLA to check they meet the licensing standards which cover health and safety, accommodation, pay (National Minimum Wage), transport and training. They also check that labour providers are fit to hold a licence and that tax, National Insurance and VAT regulations are met.


A labour provider must have a GLA licence to work in the regulated sectors, it is a criminal offence to supply workers without a licence or use an unlicensed labour provider.


What are the benefits of the licensing scheme?



  • Workers receive fair treatment, the pay, benefits and conditions they are entitled to.

  • Labour providers are not undercut by those who pay less than the minimum wage or avoid tax, and industry standards are raised

  • Labour users can check their workers come from a legitimate provider and are informed if their labour provider’s licence is revoked

  • Consumers can be assured that their food has been picked and packed in an ethical environment. Illegal activities which lead to a loss of public revenue – income tax, VAT and NI – are reduced


Applying for a Licence


To apply successfully for a licence, labour providers will need to show they meet the conditions of the GLA licensing standards. Labour providers must continue to comply with the licensing standards to keep their licence.


Any worker, If concerned that a labour provider is failing to meet the standards or is operating without a licence, can contact the GLA.   The GLA publish information on Workers Rights on their website, and their Leaflets are available in 18 languages.


The GLA can be contacted on:



  • 0800 432 0804 to report concerns in confidence (Freephone number). Lines are open Monday to Friday, 9:00am – 5:00pm, you can leave a message outside of these hours.

  • 0115 959 7049 (and leave a message outside of office hours using this number) or 0115 959 7052 to speak to one of the intelligence team.

  • Email the intelligence team at intelligence@gla.gsi.gov.uk

  • Use their anonymous reporting form, which is available online in several languages

  • Their address – GLA, PO Box 10272, Nottingham, NG2 9PB


The GLA also has public register that lists the labour providers who are licensed or who have applied for a licence.  You can check the public register by:



  • Calling their helpline on 0845 602 5020 to confirm that a labour provider is licensed or check online following these simple steps:

  • Click here to access the register.

  • Providing workers without a GLA licence is a criminal offence that carries a sentence of up to 10 years in Prison.


Compliance checks and prosecutions


The GLA carry out compliance inspections and can revoke licences and prosecute labour users. In 2014 they carried out nearly 100 Compliance Inspections, the majority of which were employment agencies.


In April 2015, 13 people were arrested in Peterborough (in an operation jointly with the Police, the National Crime Agency (NCA), the British Red Cross and The Salvation Army) in an on-going investigation into people trafficking and enforced labour of Slovakian nationals with the UK.  Twenty potential victims (including 6 children) were removed from several properties during the raids.


What now for the GLA?


Many are calling for an extension of the GLA’s remit to other sectors, which could mean agencies who regularly supply freelancers and contractors could come under their remint. The current Government have said they will consult on the best way to use the GLA – with sectors of concern being the care industry, construction and hospitality.  In September 2015 the Government announced they would start the consultation this autumn


The GLA’s Chief Executive said he could see exploitation happening in other sectors but was powerless to do anything about it. The GLA Chair said


“If there are exploited workers that we can see then we want to do something about it. It is a political decision as to what our remit it. We say we are happy to take it on if Government want to expand the scope of what we do then they need to give us more money to do it.”


The Labour Party, in their 2015 election manifesto, said it would extend the remit of the GLA where there is evidence of abuse of workers.


In October 2015 the Government launched a consultation into extending the GLA’s powers to identify worker exploitation and breaches of the National Minimum Wage across other industry sectors – which could include car washers, hospitality, cleaners, care homes and construction companies.  In early 2016 it was confirmed that the GLA will be retitled the Gangmasters and Labour Abuse Authority, with a remit to investigate worker exploitation in any sector and regardless of how they are employed.  More details to follow…..


If you are an Employer and need ongoing professional help with any staff/freelance issues, or a Contractor/Freelancer/Employee with a complicated employment related problem, then talk to Lesley at The HR Kiosk  – a Human Resources Consultancy for small businesses – our fees are low to reflect the pressures on small businesses and you can hire us for as much time as you need.


Please note that the advice given on this website and by our Advisors is guidance only and cannot be taken as an authoritative or current interpretation of the law. It can also not be seen as specific advice for individual cases. Please also note that there are differences in legislation in Northern Ireland.

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