Client Payroll Administrator
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Job details

About Crunch:

Crunch is a multi-award winning Software as a Service (SaaS) company, born in the heart of Brighton with a brilliant team of 130, over 17,500 clients and 50,000 Crunch Community members. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to grow their business and create the lives they want as part of a powerful community.

Now we no longer have a large office base as we embrace remote-first ways of working, the role offers you the opportunity to work remotely all the time, or a mixture of office and remote working if you would prefer this as we have some temporary office space in the Brighton & Hove area.

We have an exciting new part time, fixed term Client Payroll Administrator in our Client Payroll team! The contract is for 13 weeks, from mid February 2024 to mid May 2024.

About the role:

This role provides vital assistance during the end of tax year period to support our Client Payroll team administer payroll for clients subscribed to Crunch payroll services.

Please note this is a part time position (with pro rata salary) and the following weekly working pattern:

Tuesday 0900 to 1730 (7.5 hours plus unpaid 1 hour break for lunch)

Wednesday 0900 to 1730 (7.5 hours plus unpaid 1 hour break for lunch)

Thursday 0900 to 1245 (3.75 hours)

Total weekly working hours: 18.75 hours per week

This is a 13 week fixed term contract position, with a target start date of mid-February 2024. The planned end date of the contract is mid-May 2024. This isn’t expected to lead to an extension of the fixed term contract or a permanent role.

The successful candidate must be available to work for the duration of the end of tax year peak period from 2nd April 2024 to 30th April 2024, with no pre-booked holidays in this period.

About You:

  • This role is open to applicants with the right to live and work in the UK.
  • Please note that we’re unable to offer sponsorship to overseas candidates.
  • You need to be able to work from home in a comfortable, private environment, with a solid internet connection (a minimum of 10-12 Mbps upload speed).
  • We'll provide you with all the IT equipment you need to get set up before you start with us - so there's no need to supply your own.
  • You would agree to visit our offices in the Brighton & Hove area on or before your first day to collect your IT equipment and attend a ‘Welcome to Crunch’ induction (depending on UK home location within reason.)

Role responsibilities:

  • Complete end to end processing of monthly payroll for Crunch payroll clients and their employees, provide an excellent service within deadlines and adhere to HMRC/Government regulations.
  • Take part in and complete audits of payroll related data sets.
  • Update and maintain payroll records in both the Moneysoft Payroll Manager system and the ‘back end’ of the Crunch system.
  • Set up clients for Pension Auto Enrolment on the Nest system, and complete all tasks relating to this including uploading data.
  • Assist with answering queries relating to our client’s payroll (current employees and leavers) via telephone and email in a timely manner and within the Crunch service level agreements.
  • Complete general Payroll administration tasks, including but not limited to processing starters, leavers and producing P45 and P60 forms.
  • Calculate holiday pay, sick pay, statutory payments and other payroll additions and deductions for our clients and their employees.
  • Ensure that all Full Payment Submission (FPS) and Employer Payment Summary (EPS) tasks as part of Real Time Information (RTI) submissions are completed and filed on time.
  • Proactively managing tasks, client queries and team phone calls; whilst supporting the team during holiday periods, particularly during busy periods at month end and year end.
  • Maintain a sound understanding of the Crunch payroll system, updating this knowledge as new features become available and engaging in system testing for new features as required.
  • Share ideas to support the continuous improvement of our client payroll services.
  • Keep up to date with changes to payroll legislation or updates, complete any required training in order to upskill and develop knowledge and skills.

Role specific qualifications and experience:


  • Strong customer service or client facing background with proven ability to deliver great service.
  • Demonstrable volume payroll data processing experience.
  • Working knowledge of using Moneysoft Payroll Manager or similar payroll system.
  • Working knowledge of legal and statutory requirements and entitlements in relation to pay, benefits and expenses.
  • Awareness of the accountancy profession, in particular Payroll management and an interest in developing knowledge of all aspects of payroll administration.
  • At least intermediate proficiency in the use of IT packages, in particular Microsoft Office/365 and/or Google.


  • CIPP qualification such as the Payroll Technician certificate.
  • Working knowledge of Basic Tools and IR35 regulations.

What you’ll get in return:

We’re very proud of our collaborative and inclusive working environment - you’ll be working as part of a fun and vibrant team, committed to excellence for our clients.

These include:

  • A basic salary of £11,750 for working 18.75 hours per week (FTE salary of £23,500).
  • Fully remote working in the UK, must reside in the UK and have verifiable UK right to work status.
  • Pro rata’d holiday entitlement including bank holidays (full year entitlement of 33 days including bank holidays).
  • Employee Assistance Programme (EAP) with Health Assured.
  • Store discounts with Crunch Perks.
  • Company funded social events.

If an applicant discloses any disability or learning difficulty, we will endeavour to provide reasonable accommodation to participate in the interview(s), which are usually carried out remotely on video calls. If you consider yourself to have a disability or learning difficulty and would like to discuss additional support available, please let us know.

Crunch is committed to equal opportunities in every aspect of our company and the community, embracing and promoting a diverse and inclusive environment for our team members, those who apply to work for us and our client base, without exception.

We believe that the key to our success is our people, we value the contributions and experiences of all who make up our community. Supported by our company policies and procedures, we will take every possible step to ensure that no person will suffer direct or indirect discrimination on the grounds of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, age, neurodiversity or disability status.

I understand that Crunch reserves the right to perform pre-employment checks using a designated third party partner on all successful applicants for roles at Crunch, (including but not limited to): Right to Work in the UK verification, DBS check, address check, employment references and UK credit checks. I will be informed of the requirement for these by Crunch in advance of these being completed.

No recruitment companies or agencies please as we’re unable to accept unsolicited CVs for our vacancies.

Job Types: Part-time, Fixed term contract

Salary: £23,500.00 per year

Expected hours: 18.75 per week


  • Company events
  • Work from home


  • Monday to Friday
  • No weekends

Application question(s):

  • Do you have experience of processing end of tax year payroll?

Work Location: Remote

Like what you see? Please get in touch! You can apply by sending your CV and a cover letter telling us a bit more about yourself to

By submitting your CV for a role at Crunch, you confirm that you can provide proof of eligibility to work in the UK, and that you have read and agree to the provisions of our Recruitment Privacy Policy.

Crunch is committed to equal opportunities in every aspect of our company and the community, embracing and promoting a diverse and inclusive environment for our team members, those who apply to work for us and our client base, without exception.