HMRC

With walk-in tax centres closing across the country, you may have noticed that calling HMRC has become a more common occurrence. As anyone who’s ever attempted to phone HMRC knows, it can be a complete nightmare – the system seems to have been created by someone who enjoys inflicting mental anguish.

It can be pretty hard to navigate, so we’ve gathered all the numbers that a freelancer might want to know in one handy place! If we’ve missed any, be a helpful soul and leave them in the comments below!

Newly Self-Employed Helpline

If you’re unsure how to go about registering as self-employed, you can check out our handy article to help give you the run-down. If you’re looking for some support from HMRC, you can contact them on:

0300 200 3500

Self Assessment

At Crunch, we always aim to get our clients Self Assessments submitted early to avoid the headaches of a Christmas rush – you can find out all about Self Assessment and how to keep on top of it in our comprehensive article. If you still need some help from Her Majesty’s Revenue and Customs, though, the number is:

0300 200 3310, 0300 200 3319 (textphone) or +44 161 931 9070 (outside UK)

Warning: This line is often inaccessible through sheer volume of calls during busier periods in January, so do yourself a favour and avoid phoning then if you can!

Capital Gains Tax

If you’re not sure what Capital Gains Tax is or whether it applies to you, our jargon-free article on the subject has got you covered. If HMRC are required, you can contact them on:

0300 200 3300, 0300 200 3319 (textphone) or +44 135 535 9022 (outside UK)

VAT

If you don’t know your Flat Rates from your Standard Rates, our VAT article can have you up to speed in no time. If you need to discuss registering or de-registering with HMRC, the numbers are:

0300 200 3700, 0300 200 3719 (textphone) or +44 2920 501 261 (outside UK)

National Insurance

A quick read of our article on to National Insurance obligations for freelancers might just save you an hour of tinny “on hold” music. If you’ve still got questions for HMRC, though, you can seek answers by calling:

0300 200 3500, 0300 200 3519 (textphone) or +44 191 203 7010 (outside UK)

Income Tax

We know how much we all love to pay tax, so we’ve compiled a handy article full of tax rates, thresholds and allowances for the 2018/19 tax year to make life a little bit easier. If you’ve still got questions, though, HMRC can be reached at:

0300 200 3300, 0300 200 3319 or +44 135 535 9022 (outside UK)

IR35

If you’re on uneven ground when someone mentions IR35, try our IR35 calculator, which can help you understand if you’re at risk from IR35. If you need further support straight from the horse’s mouth, HMRC are available on:

0300 123 2326

How to complain about HMRC

If you need to make a complaint to HMRC regarding your service, you can call them on:

0844 409 6492

Don’t want to talk to HMRC?

If you’d really rather avoid talking to HMRC full-stop, perhaps it’s time to get yourself an accountant! Our accountants will take care of HMRC on your behalf, helping you with IR35, your yearly Self Assessment, and everything in between.

Speak to an accounting expert

If you're unsure what level of support you need, our friendly team are on hand to help you pick the right package for you.
team photo off all crunch team
Share this post
Lucinda Watkinson
Head of Accounting
Updated on
December 29, 2020

Knowledge Hubs

Speak to the experts

Our UK based team of experts are ready to help you find the best accounting package for you and your business.

icon of a green tick
Certified Accountants
icon of a green tick
HMRC Approved
Patrick,
Senior Sales Advisor
Book a meeting
Crunch Pro Tip
Using cloud-based accountancy software to manage your finances gives any small business a big advantage!

At Crunch we provide affordable cutting-edge, easy-to-use software with real human support from expert chartered accountants. That’s probably why 81% of our clients would recommend Crunch.

Crunch Pro Tip
Did you know - you have access to a Chartered Certified accountant for free on our paid subscriptions?

Book a call with our one accountants and get your questions answered. Just £24.50 +VAT for Crunch Free users.

Crunch Pro Tip
Did you know - Financial forecasting can allow you to predict any financial changes in your business and see the results of potential new ideas?

Our partnership with Brixx forecasting software gives our paid plan clients access to a financial forecasting tool for free.

Crunch Pro Tip
Did you know - Your Self Assessment has to be filed by the 31st of January deadline?

Crunch’s Self Assessment service provides an expert accountant to complete, check, and file your Self Assessment for you for just £140 +VAT.

Crunch Pro Tip
Did you know - We have a free plan that is great for sole traders and limited companies?

Why not see for yourself? It’s simple and easy to use and 100% free.