MEMBER STORIES • 

Richard

's story

Richard waved goodbye to spreadsheets by choosing Crunch for his electrician accounting

Richard Grey, owner of Greys Contracting Ltd, switched careers, swapping policing for electrics and has not looked back. Discover how Crunch’s dedicated team of superhero client managers and expert accountants have freed up Richard to focus on growing his business.

Name

Richard Grey

Business name

Greys Contracting Ltd

Line of work

Electrical services

member since

October 2020

Richard Grey started his career as a police offer, but had a change of heart. A return to college to retrain as an electrician followed by a period of contracting led to Richard going it alone. After an admittedly challenging start, Richard’s business is now thriving - and Crunch is by his side.

“The majority of my work comes from word of mouth, but then around 25% comes from social media.”

Asked about his top tip for someone looking to follow in his footsteps, Richard said: “Make sure you have a couple of months’ worth of money behind you, because even when the work comes in, people are slow at paying you. Never believe somebody when they say the cheque is in the post!”

Fortunately, Crunch’s Automated Late Payment Reminders help ease some of the aggravation that can come with slow-paying clients. Richard, who joined Crunch in October 2020, said: “Crunch has definitely been helpful - without a shadow of a doubt.”

“Now I know if an invoice has been paid or not. I’m not searching through Excel spreadsheets, which is always good. Also the fact I don’t have to deal with HMRC - Crunch does it for me.”

Richard particularly enjoys the visibility that the Crunch software gives him of his business performance, adding: “I can log in and the dashboard shows me where I am with my finances (provided everything is up to date). At a glance, I can see exactly how my business is doing.”

For Richard the focus is now keeping up with demand, and, as his business grows, Crunch is designed to grow with him.

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Richard

Why business owners love us

Ben

July 13, 2021

We received brilliant support from Luke and Karly regarding securing our first mortgage. They were both extremely helpful and very quick to respond to our questions. Given our tricky situation, myself being a contractor and my partner in full-time work it required a bit of back and forth with the lender however it was very quickly sorted and our mortgage approved. I wouldn't hesitate to recommend Crunch to friends especially those who are self-employed/contractors. Thank you!

Scott Dunn

July 10, 2021

I have taken the plunge and gone part time in a new business and have found crunch idea to take the pressure off me from a financial side . I had an outstanding call yesterday with Danielle who went above and beyond to help me and be patient due to dyslexia and lack of confidence in form filling. The way she was with me was simply outstanding, and I now have an excellent overview of how to input and generate invoices. This would not have been achieved but for this wonderfully patient client support manager thank you so much, and what I thought was going to be a clunky process has turned out to be far easier than I thought. Simply brilliant support

Wendy T

July 9, 2021

Had a really helpful conversation with Crunch today - answered all my questions and couldn’t have been nicer. Great customer service.

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