At Crunch, we like to keep things both productive and playful. Which is why we name our delivery quarters after biscuits. This one’s Rich tea: classic and packed with value.

It's been a busy and productive quarter for the Crunch team. We've focused on building tools that help our users get paid faster, stay better informed, and manage your businesses more efficiently. Here's a summary of what we've delivered this quarter and what's coming next.

What we’ve worked on recently 

Get paid 3x faster with CrunchPay

We know how frustrating it is to wait for invoices to be paid. That’s why we launched CrunchPay, our new tool designed to help you get paid up to three times faster. You can now add one-click "Pay Now" buttons to your invoices, making it quick and easy for clients to settle up. No more awkward reminder emails or chasing payments. 

A new place to stay in the loop

We introduced a brand new "What’s New?" tab inside your Crunch dashboard. It’s your one-stop shop for finding out about our latest features, product updates, and key announcements. We want you to feel fully informed about what’s changing and improving within Crunch, and this tab is here to make sure you never miss a thing.

Simpler fee recording

If you’re using Stripe, Shopify, or CrunchPay to receive payments, you’ll be familiar with the processing fees that sometimes create confusion when your invoice doesn’t match the amount received. We’ve now made it easier to record those deductions directly in Crunch. This means your invoices can still be marked as fully paid, without you having to manually adjust anything or wonder why the numbers don’t quite add up.

Two-Factor Authentication (2FA) now available

We added Two-Factor Authentication to give your Crunch account an extra layer of protection. You can now enable 2FA to help safeguard your data from unauthorised access. It’s quick to set up and gives you added peace of mind when using Crunch to manage your business.

Introducing Tax Optimiser

We’ve officially launched our Tax Optimiser service for Limited companies, a strategic tax planning service that helps you reduce your tax bill and make the most of available allowances. About three months before your company’s year-end, you'll be invited to a call with one of our qualified accountants who will review your finances and recommend ways to save. 

So far, clients using this service have achieved average savings of £3,722, with some saving as much as £11,516. If you’re looking to reduce what you owe without the guesswork, this is well worth considering. Make sure you're reconciled up to date so you can make use of this fantastic service

Discrepancy Checker now live

Manually spotting gaps or duplicates in bank transactions used to be a real time sink, especially for accounts with thousands of entries. That’s why we built the Discrepancy Checker: a powerful new tool that will help you quickly identify mismatches between your uploaded CSVs and the bank statement entries in Crunch.

Upload a CSV and Crunch will automatically highlight anything missing, duplicated, or out of place,  and you can fix issues instantly using the same insert and delete tools you’re already familiar with. This is currently undergoing internal testing to make sure everything is polished and ready before it becomes available to you!

Accessibility improvements across the board

We’ve made a number of updates to our colour palette to improve accessibility across the Crunch platform. This includes changes to our use of pinks, blues, greens, reds, and gradients. As a result, we’ve reached AA compliance in most areas and even achieved AAA compliance in some. These changes help make Crunch easier to use for everyone, and we’re not stopping here. We’ll be continuing our work to improve accessibility throughout the Crunch experience.

What we’re working on next: Custard cream

Here’s a look at what we’ll be focusing on over the next few months as we continue to improve Crunch for you.

Auto-match rollout 

We're working on automated matching to speed up bank reconciliation and make it much more efficient and the first phase is almost ready, we'll be getting a smaller group of clients to try it out and feed back before looking to roll out to paying subscriptions in the near future.

Banking beta clean-up

We’ll be removing the beta toggle from key banking pages, this should result in a smoother and more consistent experience across your account.

Invoice improvements

We’ve been listening to your feedback around invoices and are working on a series of quality-of-life improvements. 

Making Tax Digital (MTD ITSA)

We’re actively collecting feedback about MTD ITSA to ensure we’re building a solution that works in the real world. Your insights are shaping the product, helping us deliver something practical, reliable, and easy to use ahead of the government deadlines.

Be part of the change. Register today and help us design an MTD ITSA experience that works for you.

Smoother upgrade journeys

We’re improving the upgrade experience within the software, making it simpler to explore and move between Crunch packages. Whether you’re scaling up or looking to access additional features, we want the transition to feel seamless and well-supported.

Help shape Crunch

Every feature we build is guided by your feedback, ideas, and real-world needs. Whether it’s a small improvement or a major new tool, your input plays a key role in shaping the future of Crunch.

You can get involved by:

• Voting on feature requests
• Submitting your own suggestions
• Staying engaged with our roadmap updates

If you’d like to see what’s in the pipeline or get involved in influencing what we build next, head over to our Product Roadmap. Your voice helps us prioritise what matters most to you and the wider Crunch community.

Thanks again for being part of Crunch. We’re excited about what’s ahead, and we look forward to bringing you even more useful updates next quarter.

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