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How to contact HMRC

With walk-in tax centres closing across the country, you may find that calling HMRC becomes a more common activity for you this year. As anyone who’s ever attempted to phone HMRC knows, it can be a complete nightmare. The system seems to have been created by someone who enjoys inflicting mental anguish. It can be pretty hard to navigate, so we’ve collected all the numbers that a freelancer might need to know.


Missed any? Be a helpful soul and leave them in the comment below!


Newly Self-Employed Helpline


For those making their first awkward baby-steps into the world of self-employment and need to register as such, the numbers you need are:


0845 915 4515 or 0845 915 3296 (textphone)


Self Assessment


For all your exciting Self Assessment needs, including registration, call:


0845 900 0444 or 0845 302 1408 (textphone) or +44 161 931 9070 (from abroad)


Warning: This line is inaccessible through sheer volume of calls for most of January, so do everyone a favour and avoid phoning then if you can!


Capital Gains Tax


Do you have no idea what Capital Gains Tax is? Then call:


0845 300 0627 or 0845 302 1408 (textphone)


VAT


Have a VAT question, need to register, deregister, or just want to discuss VAT at length? Of course you do. Call:


0845 010 9000 or 0845 000 0200 (textphone) or +44 2920 501 261 (from abroad)


National Insurance


National Insurance is fun, right? Get answers to all your NI questions by calling:


0845 302 1749 or 0845 915 3296 (textphone)


Income Tax


We all love to pay tax. Get information on personal allowances, income tax bands and their associated rates by calling:


0845 300 0627 or 0845 302 1408 (textphone) or +44 135 535 9022 (from abroad)


IR35


Completely confused by IR35, just like everyone else? Get hold of HMRC’s IR35 specialists on:


0845 303 3535


Changes are afoot!


HMRC are planning to roll out cheaper 03 numbers this summer for all their contact centres – we will, of course, update this article when these new numbers are available.

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