Crunch Leadership Team

Meet the team behind Crunch, a group of passionate, approachable people dedicated to supporting businesses like yours. With expertise, creativity, and a collaborative spirit, they guide Crunch with purpose, building products, services, and a culture you can trust. We’re not just another accounting service — we’re a partner that empowers your business, helping you take control of your finances while giving you the support and insight you need to grow with confidence.
Darren Fell, CEO & Founder

Darren Fell, CEO & Founder

Darren founded Crunch in 2009 with a simple goal: make accounting easy, empowering, and actually affordable for Freelancers and Small Businesses. As CEO, he’s grown Crunch into one of the UK’s most trusted online accounting brands. Built on smart ideas, a team that genuinely loves what they do, and the occasional well-earned celebratory coffee. 

For Darren, Crunch has never been just about numbers. It’s about people. Many of our team stick around for 7+ years, with our Leadership team going strong for over a decade. His passion? Helping people build the businesses they dream of and live the lives they want, without number-crunching nightmares.
René Moolenaar, Non-Executive Director

René Moolenaar, Non-Executive Director

Dr. René Moolenaar brings a wealth of strategic, financial and academic expertise to his role as Board Advisor and Non-Executive Director at Crunch. With a background spanning large international corporates as well as startups, René is passionate about helping organisations grow with clarity and purpose. He has been instrumental in guiding Crunch’s evolution into a powerful accounting platform and responsive service, always emphasising innovation and long-term sustainability. René believes in the strength of collaboration and thoughtful challenge, often saying that the best businesses don’t just optimise the present, they reimagine the future. René is also an Associate Professor in the Strategy & Marketing department of the University of Sussex Business School.
Stephen Paynter, Finance Director

Stephen Paynter, Finance Director

Stephen Paynter is Chief Financial Officer at Crunch, where he brings deep financial expertise and a strategic mindset to support the company’s growth. He is passionate about building robust systems and processes that allow Crunch to scale while continuing to deliver exceptional value to freelancers and small businesses. Stephen plays a key role in guiding financial strategy and planning, and he believes in the power of collaboration, often highlighting that the company’s success comes from the shared dedication and insight of the whole team.
Helena Straussmann, Transformation & Product Director

Helena Straussmann, Transformation & Product Director

Helena Straussmann is Transformation & Product Director at Crunch, leading the strategy and delivery of innovative solutions that empower freelancers and small businesses. She combines a sharp commercial mindset with a people-first approach, ensuring products not only meet regulatory and technical requirements but also genuinely improve clients’ day-to-day lives. Helena is passionate about simplifying complex processes, reducing barriers, and using automation and AI to create intuitive experiences. A natural collaborator, she champions cross-team ownership and believes the best results come from curiosity, teamwork, and a drive to continually improve.
Courtney Frazer-Bates, Head of Sales & Marketing

Courtney Frazer-Bates, Head of Sales & Marketing

Courtney Frazer-Bates is Chief Marketing Officer at Crunch, where he brings extensive experience, deep industry knowledge, and a passion for connecting with customers. He is dedicated to building a brand that reflects Crunch’s mission to empower freelancers and small businesses. Courtney plays a key role in shaping the company’s marketing vision, using his expertise to steer business growth by helping valued customers find the right products, whether Crunch Accountants or Crunch Software. He champions collaboration across teams and believes that the best marketing comes from initial analysis, teamwork, and a passion to understand the customer.

Helen Monk, Head of People

Helen Monk is Head of People at Crunch, ensuring with her amazing team that people remain at the heart of our decision making to ensure business success. Helen has helped to develop the unique Crunch culture that is definitely not corporate, one that instils passion, pride and ownership across the whole team. Helen ensures this spirit flows through every level at Crunch, and is always listening to feedback to help us continually improve and evolve. It’s very important to Helen that we embrace an inclusive environment where everyone feels valued, supported and empowered to grow.
David Loft, Head of Technical Strategy

David Loft, Head of Technical Strategy

David Loft is Head of Technical Strategy at Crunch, where he brings deep expertise and a forward-thinking approach to building the company’s technology roadmap. He is passionate about creating innovative, reliable, and scalable systems that support Crunch’s mission to empower freelancers and small businesses. David works closely with teams across the business to ensure technology aligns with customer needs and long-term growth, fostering a collaborative environment where ideas can flourish and solutions have real impact.
Jamie Hollis, Head of Engineering

Jamie Hollis, Head of Engineering

Jamie Hollis is Head of Engineering at Crunch, where he combines technical expertise with over 12 years of experience at the company. Starting as a Java Developer, he progressed through delivery and management roles before taking responsibility for Crunch’s Engineering Department, including Site Reliability, IT, Software, and Application Support. He and his team have been central to Crunch’s growth into one of the UK’s leading accounting platforms for freelancers and small businesses, ensuring projects deliver client value, reliability, and scalability. A strong advocate of Agile methodologies, Jamie champions forward-thinking ways of working and fosters a collaborative culture of creativity, problem-solving, and continuous improvement.

Trusted by our clients

Established in 2009, trusted ever since.

5.0
"Crunch are great, I have been with them ten years and this time of year is always stressful as it's my year end and tax year end as well. They just take the pain away."
Chris Harper
5.0
"I have been with Crunch Accountant for nearly 3 years. From day one to today, their Customer Service has been amazing.”
Neil Burrows
5.0
"I've relied upon Crunch for years and have recommended them to all my colleagues starting or running small companies or as sole traders.”
Gerry Wait
5.0
"Crunch are great, I have been with them ten years and this time of year is always stressful as it's my year end and tax year end as well. They just take the pain away."
Chris Harper
5.0
"I have been with Crunch Accountant for nearly 3 years. From day one to today, their Customer Service has been amazing.”
Neil Burrows
5.0
"I've relied upon Crunch for years and have recommended them to all my colleagues starting or running small companies or as sole traders.”
Gerry Wait

Why choose Crunch Accounting Software?

Excellence isn’t just a promise, it’s our practice. At Crunch, we’ve set the standards in affordability, responsiveness, and regulated expertise that others in the industry now strive to meet.
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Made for you

Designed specifically for business owners rather than accountants, giving you full control and complete confidence every step of the way.
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Innovation you can trust

With nearly £20 million invested in ADA and exclusive features like L.U.C.A, we’re shaping the future of accountancy with smarter automation and innovative tools for growing businesses.
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Truly automatic

From automated bookkeeping to seamlessly chasing invoices, our technology handles the heavy lifting so you can focus on growing your business with confidence.
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Real support, built in

The only software with real expert accountants built in, giving you reliable support and the peace of mind that help is always there whenever you need it most.
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Simple & Powerful

Effortless and award winning, it’s the easiest accounting software to use with powerful automation that saves you time and removes the steep learning curve.
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Fair & Transparent

Completely free for sole traders and limited companies, with clear pricing, no hidden fees and no unexpected surprises.
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Less admin, more time

Spend far less time buried in the books and enjoy more freedom to focus on running your business, growing your clients and achieving the goals that matter most to you.
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Get paid 3x faster

On average, users get paid three times faster with CrunchPay, giving you smoother cash flow and the confidence to keep your business moving forward without delays.