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CRM made for Small Businesses

A CRM that keeps your business moving

With Capsule CRM you can make every customer feel like your only customer. It keeps all your contacts, sales, and conversations organised in one place so you never miss a beat. No confusing menus or extra clutter, just simple tools that help you build stronger relationships and grow your business with ease.

Less juggling more doing. And best of all you can get started for free.

Crunch Banking
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Trusted by over 40,000 businesses.
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Rated 4.5+ stars on G2, Capterra, and TrustRadius
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Over 15 years experience supporting small businesses
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Capsule CRM: Our trusted partner in customer management?

Close deals faster, build stronger relationships, and keep everything organised in one place. Connecting with Crunch so your customer and financial info never miss a beat. Capsule cuts the noise so you can focus on the wins that matter. Easy to use, hard to live without.

Here's what you get:

Powerful CRM, totally free

Manage your contacts and sales with ease; upgrade as your business grows.

Fully syncs with Crunch

Capsule CRM plugs straight into Crunch. Easy peasy.

Stay on top of tasks

Use easy to-do lists so you always know what tasks need tackling.

Sales pipelines made simple

Close deals faster, and forecast your sales with confidence.

Keep projects on point

Manage tasks, meet deadlines, and wow your clients every time.

Sales analytics that work

Spot deals, support customers, and forecast growth—fast.

"A great, effortless CRM, the best I’ve ever used. I’ve used Capsule for eight years (and continue to do so). The main reason I love Capsule, and recommend it to others, is that it’s not over-complicated and pretty effortless to use.”
Matt. C

Why Crunch recommends Capsule CRM

“We know how tricky it can be for small businesses to keep customers organised. Capsule cuts through the clutter, making things simple, quick, and genuinely useful for the people we’re proud to support.”

-Darren Fell, CEO & Founder of Crunch

Picture of Crunch CEO and Founder, Darren Fell
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Ready for customer management without the clutter?

Set up fast, stay organised, and build stronger relationships that drive your business forward.

Frequently asked questions

Explore our FAQs for quick answers to your questions

What is a CRM?

A CRM (Customer Relationship Management) system is a tool to keep all of your customer information, conversations, deals, and projects organised in one place. Think of it as a digital assistant that keeps track of everything for you.

What does a CRM system actually do?

It helps you stay organised by tracking sales, managing follow-ups and just overall building stronger customer relationships. It helps reduce chaos and save time.

How can Capsule CRM help my business?

Capsule brings your contacts, sales, and projects together in one place. Which means you can work smarter and close deals faster. It’s designed for Small Businesses and Sole Traders who want simple but powerful tools.

How do I start my free trial?

Getting started is easy. Just sign up online, no credit card required, and you’ll have full access to Capsule for 14 days. It’s a risk-free way to see how Capsule can help your business.

Why should I use an online CRM?

Because life’s too short for paperwork. With Capsule’s cloud-based CRM, you can access everything you need anytime, anywhere. Whether you’re at your desk, on the sofa, or out meeting clients, your customer info is always right where you need it.

Are there any hidden fees?

No! Capsule keeps pricing straightforward and honest. You pay what you see, with no surprises or extra charges.

Is my data secure?

Your data is a top priority for Capsule CRM. They’re fully GDPR compliant and use advanced security to protect your information, so you can rest easy and focus on running your business.

Do Capsule offer customer support if I need help?

Yes, you’ll have access to a friendly UK-based support team. Real people are ready to help whenever you need assistance or have questions.

Can I connect Capsule CRM with Crunch accounting software?

Yes, Capsule integrates smoothly with Crunch, syncing your customer and accounting information to keep everything aligned effortlessly.

What makes Capsule CRM different?

Capsule is made for small businesses who want easy-to-use tools without confusing extras. Plus, friendly UK support is always available when you need it.

Still have questions?