We're really pleased to share that Crunch has been named a finalist for the Client Service Award (Medium and Large Firms) at this year’s Accounting Excellence Awards.
Client service has always been a big focus for us. Whether it’s helping someone figure out their first tax return or supporting a business owner through a stressful deadline, we know how important it is to have someone you can rely on. Real support, from real people, at the right time.
A service-first mindset
Client service has always been a big focus for us. Whether it’s helping someone figure out their first tax return or supporting a business owner through a stressful deadline, we know how important it is to have someone you can rely on. Real support, from real people, at the right time.
"Crunch call me more than my wife! They literally are the 5th emergency service. Everyone who picks up the phone has enough in depth financial knowledge to quickly put you at ease and connect you to a financial wizard. If London was Gotham Crunch is a 20th century Batman solving financial crisis and saving us from the complex tax issues that would take me 2 decades to fully comprehend. I never thought I would say this but Crunch have proven time and time again that they are the number one service in town." - Jeffie (Crunch Client)
What makes Crunch different
What sets us apart is the way we combine smart online software with access to qualified accountants. Clients can chat to us whenever they need help, not just at year end. Whether it’s a quick question or something more complex, we make sure they’re never left guessing.
"We’ve always believed that good client service is about being human – listening properly, responding quickly, and offering advice people can actually use." - Jen (Client Experience Manager)
A huge thanks to all our clients for trusting us to support your businesses. We’ll keep doing our best to live up to it.
Winners are announced later this year – we’ll keep you posted.