After sending her first invoice as a sole trader, Jennifer Lee O’Brien had the freelance bug. By being her own boss, she’s in charge of her own time and, with Crunch by her side, she no longer has to worry about getting confused by tax.
Jennifer established an impressive four-year career in content and editorial before making the leap to self-employment. The chance to collaborate with other creatives and clients was on she couldn’t miss, and Jennifer hasn’t looked back.
She explains: “I love the challenge of being a freelancer; it’s not always easy - it’s certainly not for everyone. But the ‘it’s sunny, I’ve got a coffee-in-hand, I run my own business, I just got paid’ days make it all worthwhile.”
“Crunch was there for me when I was already really overwhelmed about all aspects of being self-employed.”
Jennifer joined Crunch in November 2018 after admitting that tax wasn’t her forte. Jennifer says: “It wasn’t until I had to Google ‘how to do taxes UK' that I realised how impossible that can feel sometimes. Crunch made things simple and clear.”
“When I’ve anxiously emailed the team multiple questions in a row they’re always there to help; it gives me the confidence to get on with my work. I no longer doubt if I should have paid attention in maths class.”
Jennifer relishes the professional freedom that freelancing gives her. For anyone looking to follow in her footsteps, she advises: “It’s better to work with people that you get on with. Not every client, or project, is right for your business. Be nice and work with nice people. Don’t undersell yourself. And the odd time, finish work on a Friday at like, 2pm. Go read a book in the park or something. It’s the dream.”
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We received brilliant support from Luke and Karly regarding securing our first mortgage. They were both extremely helpful and very quick to respond to our questions. Given our tricky situation, myself being a contractor and my partner in full-time work it required a bit of back and forth with the lender however it was very quickly sorted and our mortgage approved. I wouldn't hesitate to recommend Crunch to friends especially those who are self-employed/contractors. Thank you!
I have taken the plunge and gone part time in a new business and have found crunch idea to take the pressure off me from a financial side . I had an outstanding call yesterday with Danielle who went above and beyond to help me and be patient due to dyslexia and lack of confidence in form filling. The way she was with me was simply outstanding, and I now have an excellent overview of how to input and generate invoices. This would not have been achieved but for this wonderfully patient client support manager thank you so much, and what I thought was going to be a clunky process has turned out to be far easier than I thought. Simply brilliant support
Had a really helpful conversation with Crunch today - answered all my questions and couldn’t have been nicer. Great customer service.
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